Top-up and Monochrome for Zenless Zone Zero (ZZZ)
Monochrome is the currency of Zenless Zone Zero that you buy as a top-up. You exchange it for Polychrome and spend it on bundles in the in-game shop.
1.Choose an amount
2.Enter your UID
The top-up goes to this ID. Check it before you pay: a top-up can't be cancelled, and if a typo sends it to someone else's account, we can't refund it.
Only the ID is needed. No login, password or in-game codes.
After payment
Monochrome arrives on your account after payment. Status is on the order page, the receipt goes to your email.
Why Lootaem
- Credited by UID after payment
- No login or password – just your UID
- If we can't credit it, you get a refund
About the service
Zenless Zone Zero (ZZZ) is a free-to-play gacha game from miHoYo, published worldwide by HoYoverse. It launched in July 2024 and is now available on Windows, iOS, Android, PS5 and Xbox Series X/S.
Monochrome is the currency we credit to your account by UID. You exchange it for Polychrome or spend it on bundles in the in-game shop; Polychrome goes on Master Tapes and the New Eridu City Fund.
The game has four servers: America, Europe, Asia and TW/HK/MO, and data doesn't transfer between them. This page is for the America server only. On PS5, the server depends on your PSN account region.
The top-up goes by UID, which you can see in the bottom right corner of the main screen. No login or password needed. Monochrome is credited to your account after payment.
Pricing for your country is provided on request.
If the Monochrome can't be credited, we refund you. If the UID has a typo and the currency goes to someone else's account, the top-up can't be cancelled – check the UID before you pay.
FAQ
Where do I find my UID in Zenless Zone Zero?
The UID is in the bottom right corner of the main screen. Copy it or write it down without spaces.
Will the top-up work for an account on another server?
No. This page is for the America server only. It won't work for an account on the Europe, Asia or TW/HK/MO server, so check your server before you pay.
Can I move my account to the America server?
No: data doesn't transfer between Zenless Zone Zero servers. If your account is on another server, this page won't work for it.
I play on PS5 – which server am I on?
PS5 has America, Europe and Asia, and the server depends on your PSN account region. The top-up works only if the account is on the America server.
What's the difference between Monochrome and Polychrome?
Monochrome is the currency we credit. In the game you exchange it for Polychrome, and Polychrome buys Master Tapes and the New Eridu City Fund.
How long does it take to be credited?
The status is on the order page: if crediting is delayed, it will say your order is taking a little longer. Our team already knows about the delay, and the top-up will be credited soon. You don't need to do anything.
Will my account be banned for topping up through a third-party service?
We never sign in to your account or ask for a password: the top-up goes by UID only.
How is pricing provided?
Pricing for your country is provided on request.
What should I do if the Monochrome was not credited?
Open your order page to see the status. If the top-up couldn't be credited, we refund you automatically – no need to write: the money usually arrives within 10 business days. Questions: support@lootaem.com with your order number.
What if I made a mistake in the UID?
Check the UID before you pay: a top-up can't be cancelled. If the UID doesn't exist, the top-up fails and we refund you. If the UID exists, the currency goes to that account, and we can't refund it.
Can I top up someone else's account?
Yes. Enter the UID of the account you want to credit. That account must also be on the America server.
Is it safe to share my UID?
Yes. The UID is your in-game account number, shown right on the main screen. It's not a login or a password and gives no access to the account.